Terms of service


This website ("the site”) is operated by The Fat Butcher . Throughout the site, the terms “we”, “us” and “our” refer to The Fat Butcher . The Fat Butcher offers this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated below.

By visiting this site and using any services offered on the site, you agree to be bound by the following terms and conditions (“Terms of Service”) including any additional terms and conditions and policies referred to herein and/or available by hyperlink. 

These Terms of Service apply  to all users of this site and/or any services, features or tools offered on the site, including without limitation, The Fat Butcher store hosted by Shopify Inc. “Customers”, “consumers” and “buyers” are to be used interchangeably throughout these Terms of Service. Please read these Terms of Service carefully before  using this website or any services offered on it .





By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, or, in the case of a minor, that you have the necessary parental assistance to use the online store. 

You may neither use our products for any illegal or unauthorised purpose nor may you use, copy or distribute any intellectual property contained on the store that relates to and is owned by The Fat Butcher in any manner whatsoever, unless authorised by The Fat Butcher or permitted under law.

In the event of your sabotage, destruction and/or breach or violation of any of the terms contained in these Terms of Service, your use of the site or any services offered on or by the site will be terminated with immediate effect and The Fat Butcher reserves the right  to recover any damages suffered as a result of such breach or violation.



You agree that your content (excluding any credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during network transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or any contact on the website through which the service is provided, without our written permission

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.



Any reliance on the material on this site is at your own risk.

This site may contain certain historical information which is provided for reference only. We reserve the right to modify the contents of this site at any time, but are under no obligation to do so. You agree that it is your responsibility to monitor any changes to this site.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).



Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.



Certain products or services may be available exclusively through the site. These products or services may be sold in limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right to limit the sale of our products or the quantities of any products or services that we offer without prior notice.

We endeavour to display all images and colours of our products as accurately as possible, but cannot guarantee that your device will display the colours similarly.

All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. 

We make no warrantees as to the quality of any products, services, information, or other material offered  on this site.



Through your selection of products on the store, as well as quantities, a quote will be requested. An offer is made once we provide you with a quote for any products requested and is accepted once payment is tendered by you. If payment is received before 15h00 on business days (Monday to Friday), collection may take place before close of business (17h00) on that day.  If payment is received after 15:00, collection may take place on the following business day. All collections must occur within 48 hours of payment. 



We may, in our sole discretion, limit or cancel the quantities of any quote requested on a  per person, per household or per order basis. These restrictions may include quotes requested by or under the same customer account, the same credit card, and/or quote requests that use the same billing and/or shipping address. In the event that we make a change to, or cancel, an order, we shall attempt to notify you via the e-mail and/or billing address/phone number provided at the time the quote was requested. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by retailers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address and credit card information, so that we may complete your transactions and contact you as needed.

Please review our Returns Policy for further information.



We may provide you with access to third-party tools that we neither monitor nor exercise any control  over.

You acknowledge and agree that we provide access to such tools without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms and conditions of any relevant third-party provider(s).



Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of any material on a third-party website. 

You acknowledge and agree that we provide access to such third-party websites without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of third-party websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please carefully review the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party only.



Your submission of personal information through the store is governed by our Privacy Policy. Click here to view our Privacy Policy.




In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.



We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You agree that your use of, or inability to use, the service is at your sole risk. 



You agree to indemnify The Fat Butcher  and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from liability for any claim or demand, including reasonable attorneys’ fees, made by any third-party due to, or arising out of, your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.



In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.



These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site.



No relaxation or failure in enforcing any term contrained in these Terms of Service shall constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement for use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).



These Terms of Service and any incidental agreements or services shall be governed by and construed in accordance with the laws of the Republic of South Africa.



We reserve the right to amend or vary any clause contained in these Terms of Service by at any time. You may review the most recent version of the Terms of Service on this page at any time. It is your responsibility to review these Terms of Service before as your continued use of this website or the Service constitutes acceptance of any amendments or variations hereof.




Any queries relating to these Terms of Service should be sent to  butchery@fatbutcher.co.za.